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RETURN AND REFUND POLICY

Additional Information

 

Online returns will be issued an online credit.

Once we receive your returned package a member from our return department team will inspect and issue you an online credit. We do not offer money back refunds on returned items.  Online credits are sent via email to the email used at checkout.


Please allow 5 Business days for our return department to process your return once it arrives back to us.

Your item must arrive back to us within 10 days from the day you receive your order. This policy begins on the initial delivery.


Original tags, We will not honor your return with the tags unattached.

Inside your package please enclose your information along with your order number & email used at checkout.


Original shipping fees are non-refundable and return shipping costs are the customer's responsibility.  Esthetics pretty woman  does not provide return shipping labels


EXCESSIVE RETURNS:

If you have an excessive amount of returns we will start applying a 15% restocking fee to your credit. If we feel it is becoming overly excessive, we will review your account at that time and we will make the decision to refuse service to you moving forward.


REQUEST A RETURN:

Before starting a return below, please double check your return still falls within the allowable days to ensure it does not get rejected. Any returned package that arrives back after the 10th day would be sent back regardless of approval.


The return package must arrive to us on or before the 10th day from when you received your package and or initial delivery attempt.

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